Community Services

child care

Child care is widely available for young children and their families in Northwestern Ontario. Child care providers are provincially regulated to protect the health, safety and well-being of children.

The main types of licensed child care in Ontario are:

  • Private child care centres
  • Community child care centres (not-for-profit centres)
  • School age child care
  • Home based child care

Child care subsidies are available in Ontario to assist low income families. Your local municipality will be able to provide you with information about how to apply for financial assistance.

If you need help to find a licensed child care provider in your local area, visit the Ontario Ministry of Children & Youth ServicesThe District of Thunder Bay Social Services Administration Board or your nearest Ontario Early Years Centre.


If you find yourself or someone else in immediate danger you should telephone 911 or your local emergency number. The call is free and you can make it from any phone.

The emergency services in Northwestern Ontario are divided into different organizations, but the 911 system allows you to quickly contact all of them – the fire service, ambulance service, municipal police, Ontario Provincial Police (OPP) and the coastguard.

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Seniors Care

Northwestern Ontario is an attractive region for retirees due to its high quality of life and the availability of excellent seniors care services.

Support services are widely provided for seniors as well as for their families and caregivers. Seniors care can be provided in the home or in alternative care settings such as seniors’ residences, hospitals and palliative care facilities. The goal of all seniors’ services is to help the aged live independently and with dignity for as long as possible. The North West Community Care Access Centre can connect you with the care you need, at home and in your community:

For general North West CCAC inquiries, contact them toll free at 310-2222 (CCAC) – no area code required.

Popular senior’s services include Home and Community Support Services as well as Residential Care such as:

  • Long-term Care Homes – provide resident homes with nursing care, security, recreational opportunities and meals.
  • Supportive Housing – offers independent living with access to support services when needed. This housing is often geared to income (subsidized).
  • Retirement Homes – provide private accommodations for seniors to live in complexes with other people of similar age, lifestyle or interests.
  • Meals on Wheels programs – prepare hot meals for elderly residents who are unable to cook for themselves.
  • 55 Plus Centres - offer daily activities and social events on a drop-in basis.
  • Home Maintenance Programs – volunteers provide seniors with essential home repairs and upkeep such as snow removal, yard work, major cleaning and minor repairs.

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